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You are here: Actions > Agent Software > Installing Mac Agents
The Mac Agent can monitor local services on a device that uses an Apple Mac OS X operating system. For more information on versions, refer to Supported Operating Systems for Agents.
To install a Mac Agent on a device discovered by a ProbeAirmail 3 is a popular Mac Mail client, and provides the same experience whether being used with a single email account, or many – ideal for those of us with multiple email addresses for work. Dealing with an email client app involves processing several criteria, and Airmail 3 meets. Starting and Stopping the Mac Agent. The Mac OS X Agent is started automatically during the system boot process. The operating system will ensure that the Agent is restarted automatically in the event that it crashes or stops functioning. If necessary, the Mac Agent can be started and stopped manually using the launchctl utility.
| Note: | Depending on the web browser used, the following procedure may differ slightly. |
| 1. | Click All Devices view in the navigation pane. |
| 2. | Click the Name of the device that you would like to edit. |
| 3. | In the Class drop-down menu of the Properties tab, select Workstation – Generic. |
| 4. | In the Operating System drop-down menu, select the appropriate Apple Mac OS X operating system. |
| 7. | For the next stage of this process, you will need the Customer/Site ID (also referred to as an Access Code). In the navigation pane, click Administration > Customers/Sites and refer to the Access Code column. |
| 8. | In the navigation pane, click Actions > Download Agent/Probe Software. |
| 9. | Select Mac OS X Agent in the Download Agent/Probe Software screen. |
| 10. | Follow the appropriate instructions in the dialog box that appears and close the dialog box. |
| 11. | Navigate to the location where you saved the file. |
| 12. | Run the installer by clicking the package file: agent-macosx.tar.gz. |
| 13. | Click Continue in the confirmation window that is displayed. |
| 14. | Click Continue in the Mac Agent installer window. |
| 15. | Select a destination volume to install the software in the Select a Destination screen. |
| Note: | This step is required in order to complete the installation of the Agent. |
| 18. | If prompted for security credentials, type the appropriate user Name and Password before clicking Install Software. |
| 19. | In the Enter Activation Key screen, configure the following: |
| a. | Customer ID - the Customer/Site ID or Access Code obtained at the beginning of this procedure. |
| b. | Server URL - the URL or FQDN of the N-central server (for example, sedemo1.n-able.com). |
| Note: | You can configure multiple addresses for an Agent to communicate with both a primary and backup N-central server. When typing multiple addresses, they must be separated by a comma but with no spaces between the different addresses and the comma. |
| c. | Protocol - select HTTPS. |
| 21. | Click Install Software to begin the installation process. |
| 22. | Print or save the readme file if required. |
After the Mac Agent has been installed, it is recommended that you apply the OS X Service Template to the device. For more information, refer to Service Templates.
To manually add a device with a Mac Agent| Note: | Depending on the web browser used, the following procedure may differ slightly. |
| 1. | For this process, you will need the Customer/Site ID (also referred to as an Access Code). In the navigation pane, click Administration > Customers/Sites and refer to the Access Code column. |
| 2. | In the navigation pane, click Views > All Devices. |
| 4. | In the Install an Agent on a Single Workstation or Server section of the Add Devices screen, click Select OS. |
| 6. | Follow the appropriate instructions in the dialog box that appears and close the dialog box. |
| 7. | Navigate to the location where you saved the file. |
| 8. | Run the installer by clicking the package file: agent-macosx.tar.gz. |
| 9. | Click Continue in the confirmation window that is displayed. |
| 10. | Click Continue in the Mac Agent installer window. |
| 11. | Select a destination volume to install the software in the Select a Destination screen. |
| Note: | This step is required in order to complete the installation of the Agent. |
| 14. | If prompted for security credentials, type the appropriate user Name and Password before clicking Install Software. |
| 15. | In the Enter Activation Key screen, configure the following: |
| a. | Customer ID - the Customer/Site ID or Access Code obtained at the beginning of this procedure. |
| b. | Server URL - the URL or FQDN of the N-central server (for example, sedemo1.n-able.com). |
| Note: | You can configure multiple addresses for an Agent to communicate with both a primary and backup N-central server. When typing multiple addresses, they must be separated by a comma but with no spaces between the different addresses and the comma. |
| c. | Protocol - select HTTPS. |
| 17. | Click Install Software to begin the installation process. |
| 18. | Print or save the readme file if required. |
| 21. | In the navigation pane, click Views > All Devices. |
| 23. | If discovered assets are available in the Add Devices screen, Click here under the Import Devices heading. |
| 24. | In the Discovered Assets screen, select the check box next to the devices you would like to import. |
| 25. | Click Import. For more information, refer to Importing Discovered Devices |
After the Mac Agent has been installed and the device imported, it is recommended that you apply the OS X Service Template to the device. For more information, refer to Service Templates.
To verify that a Mac Agent is functioning properly- At a command prompt, type launchctl list | grep com.n-able.agent.macos10_4ppc and press Enter.
If the Mac Agent is functioning properly, the process identifier (PID) will be displayed. If the Mac Agent is not functioning properly, the hyphen character (-) will be displayed.
Starting and Stopping the Mac Agent
The Mac OS X Agent is started automatically during the system boot process. The operating system will ensure that the Agent is restarted automatically in the event that it crashes or stops functioning. If necessary, the Mac Agent can be started and stopped manually using the launchctl utility.
To start the Mac Agent| 1. | Open a terminal window using administrator credentials. |
| 4. | When prompted, type your login password. |
| 6. | Type load /Library/LaunchDaemons/com.n-able.agent-macosx.plist. |
To stop the Mac Agent| 1. | Open a terminal window using administrator credentials. |
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| 4. | When prompted, type your login password. |
| 6. | Type unload /Library/LaunchDaemons/com.n-able.agent-macosx.plist. |
Related Topics
For further product information and training, visit the N-able Resource Center.
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Without an easy and effective way for you to communicate with your leads, you’re going to have a very hard time growing your business. This is why, as a lead generation tool, it’s only natural that we examine the 7 best desktop email clients for Mac. The desktop email clients for Mac that we look at in this article make tasks such as organizing email, searching through archives, and staying in touch with friends or professional connections simpler. When you start using an email client that fits your needs best, your daily life becomes much more streamlined and manageable.
Nurturing Leads With the Right Desktop Mail Client
Email is arguable one of the most important aspects of a great lead generation engine because it allows you to have personal interactions with potential clients instantaneously, while managing existing relationships efficiently. When you are able to form and manage meaningful relationships with potential (and current) customers your business is going to grow.
Picking the Right Desktop Mac Client
To help you optimize your sales funnel even more (or even just manage your personal email), we’ve organized the 7 best desktop email clients for Mac. We’ve taken screenshots, written descriptions on features, shared pricing information, and done everything possible to make your desktop email client choice insanely easy.
Our goal with this article is to make your picking of a desktop email client effortless. We’re pretty confident that we’ve done just that.
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Meet the 7 Best Desktop Email Clients for Mac
These are our favorite desktop email clients for Mac, in no particular order.
1. Inky (get it)
Inky talks about itself as being an alternative to Outlook. It works with Gmail, Outlook, and iCloud email accounts if you opt for a free account. If you want to use your business IMAP email account, you’ll have to pay $5 per month (per account). For a clean looking and reliable desktop email client, that’s not too hefty of a price and well worth it. We like Inky because its powerful search functionality will save you time, its custom inboxes will keep your organized, and it’s dead simple to use.
An added bonus of Inky is that if you have multiple devices, you may also like Inky because it works with Windows and iOS, not just OS X.
2. Mail Pilot (get it)
Mail Pilot is an email client that was designed with an intense focus on productivity. It has a minimalist interface that makes it easy for you to read and organize your email. Mail Pilot is a combination of a to do list and email client, which makes it a potentially perfect tool for managing and nurturing your leads.
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Mail Pilot works seamlessly on more than just your Mac desktop– it’s also compatible with iPhone, iPad and Apple Watch. Pricing for Mail Pilot is $19.99 for the email desktop client and $9.99 for mobile versions.
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3. Unibox (get it)
Unibox is a radically different take on email. Instead of grouping by message, your emails are grouped by person. This makes Unibox a potentially great pick for lead nurturing because it means that every person only appears once in the main inbox list, making it easier to keep track of new messages and old conversations.
When you press on a person who has just sent you an email in the program, you’re going to see all of the emails that you’ve ever exchanged with them. Previous conversations will be visible to you so you’ll never forget the context of a message when writing back.
In addition to Unibox being available on Mac, it’s also available for iPhone and iPad. The Mac desktop version costs $15.99 and the iOS version is free (with a pro version available for $4.99).
4. Thunderbird (get it)
Thunderbird is made by Mozilla, the creators of the Firefox browser. If you like email clients like Outlook or the standard Mac Mail app, you’ll probably enjoy Thunderbird. The biggest advantage that Thunderbird has over its competitors is how much more customizable it is than them. You can pick themes and find tools or add-ons that make your email life more enjoyable.
Thunderbird is free to download and also available for Windows and Linux, in addition to OS X.
5. Polymail (get it)
Polymail is a new mail client that is currently in beta. It’s ultra sleek and looks somewhat like Slack, style-wise. With Polymail you’ll be able to easily manage all of your email accounts. It works with Gmail, iCloud, Outlook, Yahoo Mail, or any other IMAP account.
Polymail is currently in private beta. If you get early access to Polymail, it’ll be free to use. Pricing for when Polymail becomes publically available isn’t currently posted anywhere.
6. N1 (get it)
Nylas N1 is a new email client built on Chromium’s code. It is meant to be a simple and powerful way to manage your email. It lets you schedule and translate messages, with dozens of other plugins available for you to use.
N1 works with hundreds of email providers, such as Gmail, iCloud, Microsoft Exchange, Yahoo, and others. It works perfectly with Mac, Windows, and Linux. N1 dubs itself as the email client for everybody, and with its compatibility and customizability, anybody should be able to make N1 fit his or her needs.
7. Airmail (get it)
Airmail is a fantastically simple email client for Mac OS X and iPhone. It’s great a looking app and makes managing email feel easy (and even kind of fun!). Airmail supports Gmail, Google Apps, iCloud, Exchange, IMAP, POP3, and local accounts. It also allows you to add unlimited email accounts to a unified inbox, powerfully search through archived messages, and much more. Downloading adobe flash for mac.
Airmail is $9.99 for OS X and $4.99 for iOS.
Now What?
We’ve shared the 7 best desktop email clients for Mac with you, so now it’s time to decide on which one you like most. Each mail client that we’ve shared makes reading email on your computer more enjoyable, but they all have their own quirks and nuances. Take some time to learn even about that email client that looks best for you and decide if it will help you achieve your goals, whether it be talking to friends, family, or nurturing a newly collected lead.
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Suggested next read:
Bonus: Newsletter & Email Tracking
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